I am in receipt of your dispute, Betstar now a subsidiary of Ladbrokes are no longer licensed in the Northern Territory and therefore do not fall within our jurisdiction. They are now licensed through the Norfolk Island Gaming Authority who can be contacted via the following link. http://www.gaming.gov.nf/



As an aside and by prefacing this with the fact your dispute is outside of this jurisdiction, I can however advise that the current case law in Australia regarding matters such as this supports the bookmaker’s right to accept or refuse business as they wish. In essence the law is that no person can force another to enter into a contract with them, the striking of a wager being a contract between parties. Just as they can’t force you to wager with them, you can’t force them to accept your wager.


Kind regards


xxxx xxxx
Licensing Inspector - Investigations, Gambling and Licensing Services


And there you have it. Punters have no rights whatsoever.
As for Norfolk Island, they didn't even bother to reply to a recent complaint. The whole system is a complete joke.