30th March 2007, 06:39 PM
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Member
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Join Date: Jan 1970
Posts: 4,437
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The solution to lost sales and careless staff and management is to simply charge more, sack all the good staff and put on a couple of dimwits.
No wonder retailers are half empty and whinging, while the share price drops.
Thus, people like me turn to places like Ebay, where people I've dealt with give me personal help over the phone and a prompt refund if faulty.
You have to be careful, but I'd rather sacrifice some possible problem than burn all my petrol and patience and time on today's current retailers.
The one man band retailers are still o.k. as they are "old school" in most cases, forget the major chains though.
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